Ofgem opens investigation into business energy supplier
Energy regulator Ofgem has today announced that they are going to investigate Maxen Power Supply Ltd for the fair treatment of its microbusiness customers, including operational capability, deemed rate pricing, terms of contracts, supply, customer transfer and transfer blocking.
Maxen Power Supply Ltd is a non-domestic (business) supply company based on Ilford.
Ofgem’s regulatory oversight aims to ensure that utility providers operate within the specified standards, fostering fair business practices and protecting consumer interests.
Ofgem are keen to point out that the opening of the investigation does not imply that they have made any findings of non-compliance by Maxen Power.
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